Welcome To Dream Feathers Technology Pvt. Ltd.

Services

Customer acquisition
Lead generation
IT Support & Technical Helpdesk
Customer Services
Customer retention
Surveys and Polling
Cross-selling/up-selling

About Us

International Call Center & International Contact Center

Dream Feathers Technology Pvt Ltd is an integrated International Contact Center providing call center customer services by combining best available technology, processes and people. It is an International Call Center located at Kolkata, India.

Dream Feathers Technology Pvt Ltd mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Inbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Center in India provide solutions to our International Clients wherever they have their customers. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.

In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.

Dream Feathers Technology Pvt Ltd has a wide experience in outbound and inbound processes. Our Call Center has handled various product campaigns in the area of customer products and services. Dream Feathers Technology Pvt Ltd , the call center at Kolkata, has extensive experience in handling multiple campaigns simultaneously.

Dream Feathers Technology Pvt Ltd is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Dream Feathers Technology Pvt Ltd provides an efficient outbound and inbound call center and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.

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