| FAQ |
| 1) When did Dream Feathers Technology Pvt Ltd get incorporated? |
| Dream Feathers Technology Pvt Ltd got incorporated in the year 2008. |
| 2) Will you work according to my time zone? |
| Yes, we are available to help you 24x7x365. |
| 3) What is the cost comparison? |
| Pricing parameters are based on the volume of work and the kind of intricacies it involves. We want to build a win-win relationship that could guarantee results for both companies. |
| 4) What kind of technology Dream Feathers Technology utilizes? |
We use end to end Cisco technology for security, connectivity and communication.
It has implemented a state of the art IP based communications network.
We have software development capabilities in Java, .net and PHP.
Internet and electrical power are redundant with multiple providers and routes. |
| 5) What is the implementation timeline? |
| It may vary from 5 days to a month depending on the size and the capacity of the project. |
| 6) What kind of services do you provide? |
We provide a complete gambit of service, the details of which you can find in the Service section of our website.
Currently we are also providing IT Support Services which includes desktop & laptop support, technical helpdesk support . |
| 7) What is your current staff size? |
| We have an staff base of 50 stations and are about to set up another additional 50 stations. |
| 8) What is your pricing model? |
| It is customized for every project according to the requirement that depends on the project tasks, size, scope, and other factors. |
| 9) Why should Dream Feathers Technology be a client’s choice? |
Dream Feathers Technology Pvt Ltd blended support model brings the best of both worlds to our clients in one seamless delivery model. This helps us to provide faster first call resolution rates and thereby, higher end customer satisfaction. The typical benefits are:-
* Higher savings.
* Ease of management.
* Larger talent pool with multiple locations.
* Faster ramp-up.
* Shorter learning curve. |
| 10) After outsourcing my data, would I lose control over it? |
| No, rather you have better control and visibility since you get customized daily/hourly reports. |
| 11) What about security? |
Some few salient features of our physical security are:
* Restricted access to the facility .
* Round the clock manned security to restrict access.
* Identification of all employees.
Our IT security measures are:
* Firewall implementation.
* Password and access restriction policies in place.
* Domain level security implementation in place.
* USB drives and CD drives disabled on all systems.
* Restricted Internet access and key loggers in place. |
| 12 ) How do I find out more? |
| Please feel free to contact us at info@dftechno.com to get more information. |
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